Frequently Asked Questions

Measure the exterior door frame width at its narrowest point (between inner door jambs). Most 3-seater sofas require a minimum clearance of 32 inches (81 cm). For sectional sofas, each module arrives packaged separately, allowing passage through doorways as narrow as 28 inches. If you live in an apartment, also measure elevator depth and doorway height.

Yes! Because we operate our own artisan bench-made workshops, we offer custom dimension adjustments on select collections. Whether you need an extra 6 inches of seat depth for lounge relaxation or a compact width for an alcove, reach out to our concierge at Contact Us.

Absolutely. We provide a complimentary Swatch Sample Box containing up to 5 material swatches (Italian top-grain leathers, boucle, pet-friendly performance velvets, and textured linen blends). Swatches are delivered to your doorstep within 48–72 hours anywhere in India.

Our performance velvets and textured microfiber weaves feature tightly knit yarn loops that prevent cat and dog claws from snagging. They are treated with a breathable hydrophobic coating that beads liquids (coffee, juice, wine) for easy blotting with a dry paper towel.

We calibrate our sofas to a Medium-Soft Luxury Comfort (6/10). The cushion core consists of 38-density high-resilience foam surrounded by pocketed coil micro-springs, crowned with a plush layer of microfiber down alternative. This delivers cloud-like initial sink-in combined with firm, supportive lower back reinforcement.

Our modular sectional models (such as Luna and Milano) use heavy-duty concealed alligator bracket connectors beneath the frame. You can effortlessly unhook the chaise lounge and attach it to either the left or right side when reorganizing your room.

Yes, 100% free with every sofa purchase. Our two-person logistics crew carries the sofa into your room, bolts the solid wood legs, aligns modular segments, checks power recliner motors, and removes every scrap of packaging.

You have 7 full calendar days from the delivery date to test the sofa. If you are not completely delighted, notify us and our crew will come back into your home to retrieve it. You will receive a 100% refund without restocking fees.